Media Headsets has a 30-day money back guarantee for quality and assurance. If your product is defective or is simply incompatible for you send the product back to us in the condition it was received and we will give you your money back.

Media Headsets realizes the inconvenience that defective and incompatible product can cause and want to get you the appropriate product without all the hassle. If you need to exchange your headset for a new one of the same model or for one that is more compatible for you we would like to help. If you would simply like to return your product and receive your money back we can do that for you also.